Veteran Sales Staff

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Last year, Company X reconfigured its direct sales team to include more experienced sales people. The company spent less time and money training the experienced sales staff than they had found necessary to do with the previous, less experienced staff and they obtained equal direct sales results to the previous year. The more experienced sales staff, however, received higher financial compensation, and what Company X saved on training costs was less than the additional expenditure of financial compensation. Company X concluded that the reconfiguration strategy would not increase profits in the future.

Which of the following would it be most useful to know in order to evaluate the argument?