Expert Intuition V

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     In the realm of the psychology of decision-making, the role of expert intuition is under attack. People's inclination is to trust intuition and to point to many examples, across various disciplines, in which experts are able to make difficult judgments in seemingly negligible amounts of time. But this trust of intuition has been undermined by the research of other psychologists who have taken care to expose and document thoroughly the cognitive biases that can impede both our use of intuition and our ability to judge the use of intuition in a broader sense. How, then, can we know when expert intuition is to be trusted?
     Gary Klein's research has provided a basis on which to establish how expert intuition, also known as naturalistic decision making, works at its best, which it does according to a recognition-primed decision model. One of his studies examined the thought process of experienced fireground commanders, the leaders of firefighter teams. One finding was that fireground commanders do not only consider a small number of options in deciding how to approach a firefighting situation; they tend to consider only one option. When presented with a situation, the commander was observed to think of one option spontaneously and then mentally simulate acting on that proposed course of action to see whether it would work. More specifically, Klein formulated the recognition-primed decision model as occurring in two steps. In the first step, a tentative plan comes to the mind of the expert by an automatic function of associative memory; the situation provides one or more clues recognized by the expert. Second, the plan is mentally simulated to see whether it will work.
     When, then, can expert intuition be tested? Klein's model implies that the successful application of expert intuition will be limited to circumstances in which situational clues are reproduced and can be recognized over time. Situational regularity and individual memory are critical components of success. Reliable intuition is primarily--and, arguably, nothing more than--recognition. By this somewhat controversial inference, intuition is essentially memory. Consequently, all cases in which we might anticipate expert intuition to be valid are not equally conquerable by this faculty. Some environments may not be sufficiently regular to be predictable, and, of course, even in regular environments, the presumed expert must draw on a sufficient depth of practice. We can conclude, for example, that if a dedicated stock picker is to make judgments as skilled as those of a dedicated chess player, that person will do so not by relying primarily on intuition. One might note that, with or without intuition, it is incumbent on any true expert to know the limits of his or her knowledge.

It can be inferred from the passage that which of the following would most probably be one major difference in behavior between a "presumed expert," as mentioned in the highlighted text, and a true expert?

Review: Expert Intuition V


Explanation

Let's form our own theory about this question before we have to run the gauntlet of temptation that is a set of answer choices. The whole point of calling someone a "presumed expert" is that there are situations in which expert intuition is only allegedly in use. That's the point of the passage--we need to know when it's applicable. Specifically in line 49, the author is describing a regular environment, and saying the presumed expert must have a sufficient level of practice. So the presumed expert, in this case, is someone who is operating in an environment conducive to expert intuition but who may or may not have the necessary level of individual experience. Let's see how far this point gets us in evaluating the answer choices. Choice (A) hits precisely on what we just said. Choice (B) involves prior success, so it's off the key point of experience and memory. Choice (C) is similar to (A) and shows promise. Both choices (D) and (E) differentiate the presumed expert and the true one by the regularity of the conditions, but we know the conditions to be sufficiently regular, so they are out. We are left with (A) and (C). The passage says that "it is incumbent on any true expert to know the limits of his or knowledge" in lines 55-56. The author isn't claiming that the true expert know everything, evidently, because there are "limits of his or her knowledge." Therefore (C) is more appropriate than (A); according to the author, true expertise entails knowing when one doesn't know enough. Not that this selection does not bar the possibility that presumed experts may fail to be experts because they have insufficient knowledge; rather, we have decided simply that (C) better differentiates from a "true" expert, which, we can infer, is something beyond a "normal" expert, since the author has used his last breath in this passage to add an additional criterion to define "true" expertise.

The correct answer is (C).


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